Forging strong relationships that empower teams
This is the photo-story of Divya Goli, a Digital Design Business Analyst based in Bangalore. Divya is passionate about forging strong relationships and encouraging people to work closely together. She is proud to work for Shell as it is a company that encourages collaboration.
Divya Goli is a Digital Design Business Analyst based in Bangalore. She is keen to constantly ensure colleagues are engaged and immersed in their work, and firmly believes human interaction and authentic relationships are the best way to keep people motivated. Her motto is ‘a S.M.I.L.E can be simple, memorable, interesting, lovely or expressive, but even the smallest smile can brighten a room’.
The first thing that people tend to notice about me is that I’m always happy. I really enjoy what I do, and I think that rubs off on people. When there’s a lot of work to be done and deadlines are looming, something simple like a smile or brief casual conversation can make a world of difference. It’s important to remember that everyone here is not just an employee of Shell, but a person with needs, values and expectations. I want to bring out the real person, and build genuine friendships.
Of course, the main reason we all come to work is to do the very best we can to help Shell meet its purpose of delivering better and cleaner energy solutions to the world . However, I always try to ensure interaction and communication are at the centre of everything my team does, whether they’re designing a presentation, conducting a meeting, or liaising with a client.
One of the key messages at Shell is that nobody should ever feel afraid to put their hand up and get advice or ask for clarification. I love being able to help people, but I also love that I can ask for assistance whenever I need it because everyone around me is always willing to help. I’m proud of the bond everyone in my team has with one another, and that’s largely because we’re all so open, honest, and sincere.
I try to engage with each member of my team as often as possible. I know how competent they all are, but sometimes they might need a second opinion or want to run something by someone else. People are always working on multiple projects, so I like to check that everything is on track; sometimes there can be unforeseen complications, and it’s better if we can get those issues ironed out as early as possible.
I think working in an office with a variety of projects going on at one time is very advantageous. Sometimes I’ll end up learning things or coming across methods that can then either be utilised on another project, or can be passed on to someone else so they can make their work processes more efficient. It’s a very dynamic environment.
My team recently introduced a system of having a morning and an afternoon coffee break, meaning we have two periods of 15 minutes where we step away from our desks, take a breather, gather our thoughts, and just talk. Some people want to discuss work, while others like chatting about sports or movies. It’s basically a stress-busting session which gives us the opportunity to appreciate each other’s company.
I think this photo sums me up very well! I’m smiling, proud to be wearing the Shell logo, and leaning against a wall that I’m not only fond of, but is the envy of the office!
Because my team works with mobile applications, they are very creative. They are always using imagery and interesting graphics, so this wall really reflects our mindset. Our User Interface (UI) and User Experience (UX) designers helped to get the wall design completed. It is a visual representation of the journey we have travelled as a department, and we’ve received a lot of compliments from other areas of the company that now want to do something similar.
Outside of work, I’m always looking for ways to keep active. The picture of the left is me just after I finished a race called the Pinkathon, which is India’s biggest women’s run. Each year thousands of women run to raise money for a charity, and this year it was a charity focused on raising cancer awareness.
The picture on the right is of me just about to hit a shot during a badminton game. I like a lot of sports, but I consider badminton to be the one I’m best at. We’re having a competition at work soon, and I’m quietly confident!
My husband and I have been on some wonderful trips together; we both love to explore and experience different cultures, so we do it as often as we can.
One of my favourite vacations was the time we went to a coffee estate. We walked around the plantation, collected and ground some beans, and then got to try lots of different coffees. They all tasted amazing, and I’d recommend it to everyone if they get the chance.
Disclaimer: Views expressed are of the individuals featured and are not representative of the views of the Shell group of companies and their affiliates.
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