Shell V-Power Rewards Terms and Conditions

• The Shell V-Power Rewards Program is an annual program which is part of Shell GO+ programme (program scheduled from 15^th January 2025 to 31st December 2025) and it refers to the tier of membership allocated to the Shell V-Power customers by SIMPL basis rules and regulations of the Shell V-Power Rewards Program that are laid out by SIMPL from time to time. That is valid at all participating retail stations.
• Eligibility to join Shell V-Power rewards program requires a minimum fill of Shell V-Power in specific quantity during each qualifying period as follows:
  • Member: Minimum 1 transaction of Shell V-Power in the qualifying period (Qualifying period is 15^th January 2025 to 31st December 2025)
  • Bronze tier: 50-99 litres of Shell V-Power
  • Silver tier: 100 to 299 litres of Shell V-Power
  • Gold tier: 300 to 499 litres of Shell V-Power
  • Platinum tier: 500 litres and above of Shell V-Power

Example: Members with purchase of 100 litres of Shell V-Power starting from 1st January 2025 onwards will be automatically upgraded from Bronze to Silver tier.

• Existing customers under Bronze, Silver and Gold tier in calendar year 2024 till 10^th Jan 2025 will remain in their respective tiers (same as in 2024) but will have to make specified Shell V-Power purchase 15^th Jan 2025 onwards to unlock program benefits in calendar year 2025.

• Customers with >500 litres of Shell V-Power purchase in in calendar year 2024& up to 10^th Jan 2025 will start in Gold tier in the calendar year 2025 program
• Customer volume tracker on app will reset to the minimum value (entry value) of the Tier from 15^th Jan 2025. E.g. If a Bronze customer is at 90 litres in 2024 then the tracker for the customer will reset to 50 litres, which is the entry value of the tier, on 15^th Jan 2025
• To progress to the next tier of membership, member must meet all qualifying factors for all each membership tier. For the next qualifying period, the entire program will be reset, and customers need to again meet the minimum qualification to be part of a desired tier as mentioned above.
• Shell reserves the right to amend or add or remove any of the Tiers eligibility and rewards under each tier.
• Rewards/ bonus points/ discounts or any other reward subject to Shell’s discretion
• Upon reaching a Tier, for example bronze to silver, the bonus points on Shell V-Power purchases will be applicable as per new Tier only from next transaction.
• Upon reaching a Tier, for example bronze to silver, the discount offer on non-fuel purchases will be assigned as per new tier within a maximum of 7 days for a fixed validity period.
• All the offers will have a validity period. Customer needs to check for the validity period on the offers section of the Shell Asia App.
• No two similar offers can be clubbed together (For example, if you have two offers of 16% off on Dei2go and 6% off on Dei2go, only one of the two offers will apply to the transaction). You can choose the offer you want to avail by using the Toggle on/off feature on the My Card section of the App.
• No two different offers can be availed on same product in one transaction. You can choose the offer you want to avail by using the Toggle on/off feature on the My Card section of the App.
• Deli2go offer is applicable only 6 times in starting 15^th Jan 2025 till 31^st Dec 2025 for all four tiers.
• Upon reaching a program tier, customer will start earning points from the next transaction basis two offers: Xtra Points on every transaction & Thrilling Thursdays offer.

Xtra points offer

Thrilling Thursdays offer

• The bonus points on every Thursday are only applicable on the first transaction of the day and only if Shell V-Power is part of that first transaction. E.g. If a customer does a first transaction of normal petrol on Thursday, then the customer will not be eligible to get the Thursday bonus points offer.
• Rewards upon reaching the next Tier may be on Shell’s discretion and may vary during the qualifying period. Validity for availing the Reward is 30 days.
• Existing Shell V-Power rewards program from calendar year 2024 till 10^th Jan 2025 will have its benefits cease to exist from 11^th Jan 2025. New program will start on 15^th Jan 2025.
• If a customer fills Shell V-Power fuel, the filled volume will be updated within 72 hrs. This applies to the transaction wherein a customer upgrades to a new tier. E.g. - If a customer is at 90 litres and needs 10 litres to go to Silver tier and if customer fills the 10 litres then customer will be updated to Silver tier within 72 hrs.
• Upon tier upgradation, the volume tracker resets at starts from the base value of the tier. E.g. - If any Bronze customer is at 95 litres and fills 10 litres on 20th Dec then on 21st Dec customer will enter Silver tier, but the tracker will start from the base value (zero), which means the extra 5 litres will not be considered as part of Silver tier tracker
• Shell V-Power Rewards Program membership is for individuals only - it is not a corporate membership.
• Misuse of Shell V-Power Rewards Program benefits may result in termination of Shell V-Power Rewards Program membership or withdrawal of benefits without prior intimation and at the sole discretion of SIMPL.
• Shell V-Power Rewards is not transferable.
• Shell V-Power Rewards Program membership can be revoked or refused if a Shell V-Power Rewards Program member is involved in any act of fraud, cheating with or without cause and without any notice.
• The Shell V-Power Rewards membership is valid till 31st Dec 2025 from the date of enrolment/upgrade/renewal as reflected in the SIMPL system.
• Discount of synthetic Shell lubricants offer is applicable on following Shell products only:
  • Shell Helix Power 0W40 SN+ 4L
  • Shell Helix Protect 0W30 SN+ 4L
  • Shell Helix HX8 0W-20 3.5L
  • Shell Helix Fuel Save 5W-30 3L
  • Shell Helix Fuel Save 5W-30 3.5L
  • Shell Advance Power 15W50 SN MA2 1L
• Shell V-Power Rewards Reward Points should be redeemed within the validity period of Shell V-Power Rewards membership after which the Reward Points will automatically lapse.
• Certain reward points that may be earned or credited to members may have a different validity from the tier reward points and will lapse as per their validity and not membership validity of the member.
• Once Reward Points are redeemed or lapsed, they cannot be reinstated under any circumstances.
• Shell GO+ terms and conditions shall also apply to this Shell V-Power Rewards 2025 program.

Milestone offer Terms and Conditions