Shell Recharge
Welcome to an all-new experience with Shell Recharge.
Shell Recharge is equipped with ultrafast* charging, an easy-to-use Shell Recharge India App, Hassle-free payment options and a 24X7 customer support system.
What’s more, explore a world of convenience retail, fresh food and beverages to keep you refreshed while you charge your electric vehicle at our Shell stations.
Why Shell Recharge ?
Ultrafast & Reliable charging network
Get back on the road in no time with Ultrafast DC chargers capable of charging speed up to 120 kW
Disclaimer: Ultrafast charging is available only for 4 wheelers. Results may vary, no guarantees provided. Charging speed depends on several factors including ambient temperature, type of car, size of battery and battery condition. Please check with your OEM for compatibility and further information.
Shell Recharge India App for Easy & Hassle-free experience
Locate & Navigate: Easily locate & navigate to the nearby charger. View real time charger availability
Pay & plug in: Quick & easy online payment methods to load Shell Recharge App wallet. Use the Shell Recharge India app to start your session
Monitor: Easily monitor your charging session & view your session summary
Avail exciting Offers: Download Shell Asia app to become exclusive EV member & get exciting offers
Refresh yourself while charging
Grab a coffee or a snack at deli2go, shop at Shell Select or feel free to use our clean washrooms
Use Shell Asia app to earn rewards on every purchase* at Shell Select
24x7 Customer Support
Have a query? Contact our 24x7 customer care on 011-408-49548 or email us at shellrechargeindia@shell.com
Customer support service will be closed on the government issued public holidays. Additionally, Shell doesn’t take any responsibilities if the services are stopped due to technical issue beyond control
Discover your nearest Charging Stations
Download Shell Recharge App now!
Shell Recharge is with you for the journey – wherever and whenever you need to recharge your electric vehicle.
Have a query? Contact our 24x7 customer care on 011-408-49548 or email us at shellrechargeindia@shell.com
Find out more about Shell Recharge
How can I provide feedback on my charging experience?
How can I provide feedback on my charging experience?
You can provide your feedback after the end of a charging session by clicking on "Add review" on session details page. You can also go to account section and add review against a charging session.
How can I edit my account details?
How can I edit my account details?
You can edit your name by going to the account section and clicking on edit icon. For any other request, you can contact us at 011-408-49548 or email us at shellrechargeindia@shell.com.
How can I deactivate/ delete my account?
How can I deactivate/ delete my account?
You can reach out to our customer support at 011-408-49548 with a request to deactivate your account. You can also request for deleting your account from the Account section within the app. Click on edit icon and then select Delete account and proceed to submit the request. Our customer support team will reach out to you in 48 hours to help with refund of wallet amount, if applicable.
Can I see state of charge of my EV during charging?
Can I see state of charge of my EV during charging?
You can see the percentage of charge if you are plugged in with DC chargers. The AC chargers are not built to communicate the state of charge.
Can I book charging in advance?
Can I book charging in advance?
Currently we have not enabled this feature. We would review the feature in the future updates of the app. Shell Recharge is rapidly expanding its network across the country and we are confident that we would be able to provide a charging solution when you need wherever you need it.
How long does it take to charge?
How long does it take to charge?
The speed of charging is determined by various parameters like power of the charge points, battery capacity of the vehicle, condition and state of charge of battery and more.
Why there is a difference between estimated and actual price?
Why there is a difference between estimated and actual price?
There might be a difference between estimated and actual cost based on parameters like vehicle type, battery condition, vehicle state of charge and more. Because of the communication protocols between the charger and the app, the final amount might be different from the estimated amount depending on the exact units consumed. We confirm that the amount debited from your wallet is corresponding to the actual number of units consumed.
Can I pay via cash for the charging session?
Can I pay via cash for the charging session?
Shell Recharge doesn’t allow cash payments. Please load your wallet using various digital payment methods available via the app (credit cards, debit cards, internet banking, UPI and various wallets).
