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Contact us

Contact us

At Shell, we are committed to improve our services to you, to ensure you receive the best customer service and as part of our ongoing improvement program to deliver best in market customer experience.

Customer Support Department (for all enquiries)

We would like to inform you that our working hours are changing to 09:00 hrs till 18:00 hrs effective 1st March 2025 and we support Monday to Saturday excluding Sundays and National Holidays.

However, please note that there are no changes in our contact details, your queries will be answered as received to the below contact details.

For general and New Business related enquiries:

Email: generalpublicenquiries-in@shell.com
Tel: 044-3099 1103, 044-4344 2650

For HR-related questions, please visit our Contact Shell HR page

Contact details for Shell offices in India

Shell Companies in India

Commerzone, Block-2, No.2,
200 Feet Radial Road,
Pallikaranai,
Chennai – 600100
India
Tel : +91 44 46945101
Fax : +91 44 46945218

Shell India Markets Private Limited

Commerzone, Block-2, No.2,
200 Feet Radial Road,
Pallikaranai,
Chennai – 600100
India
Tel : +91 44 46945101
Fax : +91 44 46945218

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