Shore Leave LNG vessels

Shore leave is permitted at the Shell Energy India LNG terminal subject to Custom / Immigration permission through the Agent and Port regulations.

Visitors to the Ship

Persons other than operational staff requiring access to jetties and ships in connection with the discharge of the LNG ship, must obtain permission from the Port Authority to enter the site and secondly have the ship masters approval to board the ship concerned. The request to the Port Authority should be made through the agents after Customs / Immigration permission has been obtained.

With the exception of Government officials (police, customs and immigration), ship’s agent and cargo surveyor(s), twenty-four (24) hours’ notice is required for clearance to enter the Port. Visitors should arrange for clearance through the ship’s agent.

Persons arriving at the Port without prior notification will not be permitted entry.

On no account must visitors walk through the Port area unless accompanied by a member of the Port’s authorised staff.

Safety Requirements for Visitors

All visitors and ship’s crew transiting the LNG jetty must comply with the Company’s safety requirements. Safety helmet and glasses will be provided by the Company and must be worn at all times whilst in the jetty area.

Smoking is not allowed anywhere within the Hazira terminal and Port. Smoking on board ship is also restricted to the rooms nominated and agreed between the ship and Loading Master. A maximum of three rooms may be nominated.

Crew Change/Repatriation

Crew changes and/or repatriation of individuals is permitted at Hazira Port Pvt. Ltd. as well as repatriation on medical or compassionate grounds.

Medical Facilities

Medical facilities (Doctor) are available at the Terminal’s clinic where most common medical ailments can be dealt with. In the cases where more extensive medical treatment is required, there are hospitals located at Surat.

Whenever possible 24 hours notice should be given to the Port Authority of any requirements to make use of medical facilities.

Ships Stores

Restricted facilities are available at the LNG berth for taking stores however storing is not permitted during LNG discharge operations.


There are no bunkering facilities available at Hazira.

The internal transfer of bunkers on board ship whilst in the Port and alongside the Terminal’s jetty is strictly prohibited.

Sources of Ignition

The carrying of equipment (unless Approved Equipment) and/or use of matches, lighters or other possible sources of ignition, which includes battery-operated equipment, e.g. mobile phones, smart watches and cameras, is prohibited.


Fishing within the LNG Security Zone is prohibited at all times. This includes fishing from the Terminal jetty, foreshore, marine craft or from LNG tankers berthed alongside.

More In the information for ships

General Description - LNG Port

Approaches for ships to Hazira Port Pvt. Ltd.

Harbour Details

Access for ships into Hazira (Surat) Port.

Port Facility Structure

General description of the Port and its facilities.