How did you arrive at Shell?
Ingrid: I was a Product Manager at a mobile telecommunication company before I joined Shell in June 2008. After four years there, one of my close colleagues moved to Shell and told me there was an opening. At the time, I just had my second baby and was really busy launching new offers every five weeks. It was tough managing my time. One thing about Shell that caught my interest was the flexible working policy – and it was one of the main reasons why I jumped quickly to grab the opportunity.
I landed my first role as the Network Planning Team Lead for Shell Indonesia. Then, I moved into the Global Network Planning team in 2011, based in London, before moving back to Indonesia at the end of 2014 to become Network Delivery Manager for a cluster covering Indonesia, Hong Kong, and Singapore.
I’m proud to lead our high-performing Network team, especially as Indonesia’s become one of Shell’s focus countries. If you look at Shell’s retail activities, everything basically starts with us—and this excites me.
We search for market opportunities, explore potential areas where we could open new petrol stations, look at what the demand from customers might be, both for fuel and non-fuel, and relate all that to our expansion strategy. We do the practical stuff too: creating the master plan and building the new site.